Real-time retention

Thursday 31st of January 2019

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Comtrade Gaming will be highlighting how real-time retention strategies through predictive analytics can create value.

“Our product development is focused on the player and is creating an environment that delivers the best possible responsible player experience on any given channel,” explains Aleš Gornjec, general manager of Comtrade Gaming, ahead of ICE 2019.

Comtrade Gaming will present the latest additions to their online gaming platform iCore. The player account management system includes real-time responsible gambling notifications and alerts and personalized limit setting.

There are further updates to the sophisticated bonusing gamification feature – Award Games. Predictive analytics assists the operator to plan, launch and personalize individual promotions, communicate specific messages and award their players before, during and after gameplay. Operators can engage the player with additional retention tools, enhance the player's lifetime value, control their business better and improve operational efficiency. Betting operators can now launch personalized free bet campaigns that are based on player’s past behavior.

In connection to predictive analytics data sources, Comtrade Gaming will use new dashboard technology that connects to traditional one and displays new ways to understand and optimize business performance.

With the newest gaming machine management platform – sCore, Comtrade Gaming shows new ways of real-time data collection from the gaming machines that support GSA’s G2S protocol under one central server. Presenting also Regulatory Reporting Interface protocol for data collection from systems that then goes through the extensive validation and verification engine, and is prepared for numerous types of reporting and alert notifying.

Comtrade Gaming’s game development team gCore will present brand-new framework – The Game Engine, with various features that specifically focus on multi-device support. The Game Engine is created to maximize code reuse, create visually rich content, reduce development and testing time and deploy games across multiple channels.

With the gCore, Remote Game Server solution for vendors and operators, we fully optimize implementation and distribution of online, mobile and server-based gaming content to achieve the best user experience.

To learn more, visit Comtrade Gaming at stand N4 – 340