Wednesday, August 10, 2022

Visitor satisfaction towards gaming services fell in 2017


Visitor satisfaction towards services and facilities in Macau showed a decline in 2017, according to information released by the DSEC on Friday.

The proportion of visitors who were satisfied with the services and facilities of hotels fell 4.2 percentage points to 85.9 percent, while those who expressed satisfaction with the services of travel agencies  (70.7 percent) and gaming facilities (73.9 percent) recorded double digit decreases of 14.6 and 10.3 percentage points respectively.

However, the proportion of visitors who commented that the points of tourist attractions were adequate (53.0 percent) went up by 8.2 percentage points.

Asia Gaming Brief is a news and intelligence service providing up to date market information for worldwide executives on relevant gaming issues in Asia.

3rd party / Cookies
Show settings
Contact us

ASIA GAMING BRIEF
PO Box 1139, Macau SAR
Tel: +853 2871 7267
Fax: +853 2871 7264

Asia Gaming Brief